How to Upload Documents
CredFolio makes it easy to upload and organize your professional credentials. Our AI automatically categorizes your documents and extracts key information like expiration dates and license numbers.
What Document Types Can I Upload?
You can upload these credential document types:
Category | Examples |
Licenses | Medical license, nursing license, pharmacy license |
Certifications | Board certification, BLS, ACLS, PALS |
DEA | DEA registration certificate |
CME/CE | Continuing education certificates |
Insurance | Malpractice insurance, liability coverage |
Other | Diplomas, transcripts, employment verification |
What File Formats Are Supported?
CredFolio supports these file formats:
PDF — Recommended for best AI extraction accuracy
Images — JPG, PNG, WebP
Tip: PDF files produce the most accurate AI extraction. If you have a paper document, use your phone's scanner app to create a PDF.
How Do I Upload Documents?
Method 1: Drag and Drop
Open your Dashboard
Drag files from your computer directly onto the upload area
Wait for AI processing to complete
Method 2: Click to Upload
Click the Upload button
Select one or more files from your device
Click Open to start the upload
What Happens After I Upload?
After you upload a document, CredFolio will:
Classify the document — Identify what type of credential it is
Extract key data — Pull out dates, numbers, names, and other important information
Request confirmation — Ask you to verify the extracted data before saving
Important: Always review the AI-extracted information before confirming. While our AI is highly accurate, you should verify critical details like expiration dates and license numbers.
What Are the File Size Limits?
Maximum file size: 50 MB per file
Batch upload: Unlimited files (large batches are queued automatically)
Troubleshooting Upload Issues
Why Did My Upload Fail?
If your upload failed, check these common causes:
File size exceeds 50 MB
Unsupported file format
Unstable internet connection
Browser needs to be refreshed
Try using Chrome browser and clearing your cache if issues persist.
Why Couldn't the AI Extract My Data?
If AI extraction didn't work well, try these fixes:
Ensure the document is clear and readable
Avoid heavily watermarked documents
Re-scan at a higher resolution
You can always enter data manually if needed