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Understanding Your Invoices

Learn how to view, download, and understand your CredFolio invoices for tax purposes and expense reporting.

Understanding Your Invoices

This article explains how to view, download, and understand your CredFolio invoices for tax purposes and expense reporting.

In this article:

Viewing Your Invoices

Access your complete invoice history through the Stripe billing portal.

How to View Invoices

  1. Go to Settings β†’ Account

  2. In the Billing section, click "View" next to Invoices

  3. You'll be redirected to the secure Stripe portal

  4. Browse your complete invoice history

Note: The "View" button is only active once you have at least one invoice. New subscribers will see their first invoice after their initial charge.

What's on Your Invoice

Each CredFolio invoice includes all the information you need for record-keeping:

Field

Description

Invoice Number

Unique identifier for reference

Invoice Date

When the invoice was generated

Billing Period

The subscription period covered

Plan Name

Your subscription tier (Pro, Premium, etc.)

Amount Charged

Total amount billed

Payment Method

Last 4 digits of card used

Payment Status

Paid, pending, or failed

Business Information

All invoices include CredFolio's business details for your records:

CredFolio, Inc.
800 N King Street, Suite 304-3697
Wilmington, DE 19801

Downloading for Records

Download invoices as PDFs for tax documentation or expense reporting.

How to Download an Invoice

  1. Go to Settings β†’ Account

  2. Click "View" next to Invoices to open the Stripe portal

  3. Find the invoice you need

  4. Click the invoice to view details

  5. Click "Download" to save as PDF

Billing Cycles

Plan Type

Billing Frequency

Invoice Timing

Monthly

Every month

Same calendar day each month

Annual

Once per year

Anniversary of subscription start

Frequently Asked Questions

Where do billing emails go?

Billing emails and invoice notifications are sent to your account email. To change where you receive billing emails, update your email address in Settings β†’ Profile.

Can I get receipts for tax purposes?

Yes, all invoices in the Stripe billing portal can be downloaded as PDF receipts. These PDFs include all information needed for tax deductions or expense reporting.

Why don't I see any invoices?

Invoices are generated after your first charge. If you're on the Free plan or haven't completed your first billing cycle, you won't have any invoices yet.

Can I get a single receipt for multiple months?

Each billing period generates a separate invoice. For annual plans, you receive one invoice per year covering the entire period.

Need More Help?

For billing questions, email [email protected] or click the chat icon to contact support.

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